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About us

What makes us different

Our mission

At BOHD Management, our mission is simple: to deliver a level of service rarely seen in block management. We believe professional property management should be transparent, proactive, and genuinely personal — giving leaseholders clarity, confidence, and peace of mind.

Our story

After years in the industry, our founder Patrick Lambert saw a common issue: property managers overloaded with too many buildings, leading to poor communication, slower responses, and frustrated leaseholders.

BOHD Management was created to change that.

By giving each Property Manager a smaller portfolio, we ensure they can dedicate time and attention to every client — building real relationships and staying proactive instead of reactive.

This approach has become our hallmark: attentive service, clear communication, and a genuine commitment to doing things differently.

Who we work with

We primarily support leaseholders and Resident Management Companies who want responsive, transparent, and hands-on block management. We also work with freeholders and landlords seeking reliable oversight and clear reporting, as well as developers who need dependable management from day one. No matter who we partner with, our focus remains the same: proactive service, clear communication, and protecting and enhancing every building we manage.

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Years experience

Trusted property management excellence

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Properties managed

Each property manager’s portfolio is 50% less than competitors

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12-Hour Response Time

Guaranteed replies within one working day

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Client satisfaction

All our Google reviews are real and from genuine clients

Patrick Lambert Headshot Photo

Patrick Lambert founded BOHD Management with one aim: to put people at the heart of property management. His commitment to clarity, care, and accountability shapes our service today.

We’re Committed To:

  • Giving you the time and attention you deserve

  • Attending your property regularly to carry out essential checks

  • Holding monthly meetings to keep you fully informed

  • Being transparent about everything — especially finances and expenditures

  • Including you in the tender process for annual service contracts

  • Managing all health & safety compliance so you have complete peace of mind

  • Performing regular quality control checks on contractors to ensure high standards

  • Adding value to your asset through ongoing maintenance and improvements

  • Looking for opportunities to enhance your building aesthetically

  • Being available — we prefer real conversations over endless emails

  • Advising on major works and capital expenditure projects

Patrick Lambert
Founder, BOHD Management

Our services

Why BOHD is different

Our team holds recognised property qualifications, giving you confidence that your building is managed by genuine experts, not guesswork.

Attention to detail

To deliver the best possible service, each Property Manager handles a portfolio of no more than 500 units — considerably fewer than most agents. This enables them to be proactive rather than reactive, focusing on building stronger relationships with customers through regular communication.

Transparency

We fully disclose everything related to the management process — particularly financials. We have nothing to hide and never add unnecessary or hidden charges.

On-site presence

We believe the best connections happen face-to-face. You’ll see our Property Managers on-site carrying out inspections or attending leaseholder meetings every month — no hiding behind a keyboard.

Collaboration

We encourage leaseholder involvement when it comes to contractor selection. Three months before the start of a new budget year, we’ll meet with you to review tenders so you can be confident we’ve chosen the right people for the job.

Forward thinking

Different is good — our team thinks outside the box. We don’t want Property Managers bogged down by day-to-day issues; they’re encouraged to lead major works projects and look for ways to give each building a fresh facelift. Adding value to your asset is as important to us as it is to you.

The right people

Our Property Managers are experts in their field, with university-accredited property degrees and professional qualifications. You can have peace of mind knowing you’re being looked after by the very best.

Reliable

Open, honest communication is at the heart of everything we do at BOHD Management. You can rest assured your asset is in the best possible hands.

Attention to detail

To deliver the best possible service, each Property Manager handles a portfolio of no more than 500 units — considerably fewer than most agents. This enables them to be proactive rather than reactive, focusing on building stronger relationships with customers through regular communication.

Transparency

We fully disclose everything related to the management process — particularly financials. We have nothing to hide and never add unnecessary or hidden charges.

On-site presence

We believe the best connections happen face-to-face. You’ll see our Property Managers on-site carrying out inspections or attending leaseholder meetings every month — no hiding behind a keyboard.

Collaboration

We encourage leaseholder involvement when it comes to contractor selection. Three months before the start of a new budget year, we’ll meet with you to review tenders so you can be confident we’ve chosen the right people for the job.

Forward thinking

Different is good — our team thinks outside the box. We don’t want Property Managers bogged down by day-to-day issues; they’re encouraged to lead major works projects and look for ways to give each building a fresh facelift. Adding value to your asset is as important to us as it is to you.

The right people

Our Property Managers are experts in their field, with university-accredited property degrees and professional qualifications. You can have peace of mind knowing you’re being looked after by the very best.

Reliable

Open, honest communication is at the heart of everything we do at BOHD Management. You can rest assured your asset is in the best possible hands.

Our promise

Clear, compliant, and community-focused.

We act with transparency and care, ensuring every property is safe, well-maintained, and financially sound — with a 100% money-back guarantee if you’re not satisfied after 6 months.

Financial & administrative property management

We handle all financial and administrative details. Our services include: • Preparing and managing annual service charge budgets • Managing client trust accounts and all income and expenditure • Producing detailed financial reports quarterly • Liaising with accountants for year-end accounts • Issuing service charge demands and managing arrears efficiently • Handling insurance administration and claims (where instructed) • 24/7 real-time dashboard showing live service charge spending.

Quarterly Reviews

Patrick the director is incredible... He has great links with contractors so is able to get great value and keep our service charge affordable. Always friendly and willing to go the extra mile.

Adam D, RMC Director

Financial & administrative property management

We handle all financial and administrative details. Our services include: • Preparing and managing annual service charge budgets • Managing client trust accounts and all income and expenditure • Producing detailed financial reports quarterly • Liaising with accountants for year-end accounts • Issuing service charge demands and managing arrears efficiently • Handling insurance administration and claims (where instructed) • 24/7 real-time dashboard showing live service charge spending.

Quarterly Reviews

Patrick the director is incredible... He has great links with contractors so is able to get great value and keep our service charge affordable. Always friendly and willing to go the extra mile.

Adam D, RMC Director

Financial & administrative property management

We handle all financial and administrative details. Our services include: • Preparing and managing annual service charge budgets • Managing client trust accounts and all income and expenditure • Producing detailed financial reports quarterly • Liaising with accountants for year-end accounts • Issuing service charge demands and managing arrears efficiently • Handling insurance administration and claims (where instructed) • 24/7 real-time dashboard showing live service charge spending.

Quarterly Reviews

Patrick the director is incredible... He has great links with contractors so is able to get great value and keep our service charge affordable. Always friendly and willing to go the extra mile.

Adam D, RMC Director

Maintenance & contractor management

Keeping your building in top condition is central to our service, including: • Coordinating all maintenance and compliance works • Tendering and managing contractors for quality and value • Using local contractors to reduce costs • Working with your contractors — no fixed lists or hidden arrangements • Conducting twice-monthly on-site inspections with detailed reports • Ensuring full health, safety, and statutory compliance • Advising on planned maintenance and long-term asset protection

Quality Control

The building is maintained to a consistently high standard, and residents always feel supported. Any concerns that arise are handled with clear communication and a proactive approach that truly sets Bohd apart.

Helen, Residential Leaseholder

Maintenance & contractor management

Keeping your building in top condition is central to our service, including: • Coordinating all maintenance and compliance works • Tendering and managing contractors for quality and value • Using local contractors to reduce costs • Working with your contractors — no fixed lists or hidden arrangements • Conducting twice-monthly on-site inspections with detailed reports • Ensuring full health, safety, and statutory compliance • Advising on planned maintenance and long-term asset protection

Quality Control

The building is maintained to a consistently high standard, and residents always feel supported. Any concerns that arise are handled with clear communication and a proactive approach that truly sets Bohd apart.

Helen, Residential Leaseholder

Maintenance & contractor management

Keeping your building in top condition is central to our service, including: • Coordinating all maintenance and compliance works • Tendering and managing contractors for quality and value • Using local contractors to reduce costs • Working with your contractors — no fixed lists or hidden arrangements • Conducting twice-monthly on-site inspections with detailed reports • Ensuring full health, safety, and statutory compliance • Advising on planned maintenance and long-term asset protection

Quality Control

The building is maintained to a consistently high standard, and residents always feel supported. Any concerns that arise are handled with clear communication and a proactive approach that truly sets Bohd apart.

Helen, Residential Leaseholder

Compliance & Health + Safety Management — BSR-aligned high-rise expertise

We ensure your building meets all compliance requirements, with expertise in both standard and high-rise residential blocks. Our service includes: • Coordinating fire, health and safety risk assessments • Keeping your building aligned with current legislation and best practice • Managing documentation and liaising with authorities when required • Delivering full compliance with the Building Safety Regulator (BSR) and the new Building Safety Act • Handling safety case reports, golden thread information, competency monitoring, and resident communication • Identifying, tracking, and mitigating building safety risks with clear, transparent records for accountable persons and residents

Annual compliance

After over 30 years of dealing with Block managing agents, I've finally found a team that are hands on, reliable and excellent communicators.

Shabir K, RMC Director

Compliance & Health + Safety Management — BSR-aligned high-rise expertise

We ensure your building meets all compliance requirements, with expertise in both standard and high-rise residential blocks. Our service includes: • Coordinating fire, health and safety risk assessments • Keeping your building aligned with current legislation and best practice • Managing documentation and liaising with authorities when required • Delivering full compliance with the Building Safety Regulator (BSR) and the new Building Safety Act • Handling safety case reports, golden thread information, competency monitoring, and resident communication • Identifying, tracking, and mitigating building safety risks with clear, transparent records for accountable persons and residents

Annual compliance

After over 30 years of dealing with Block managing agents, I've finally found a team that are hands on, reliable and excellent communicators.

Shabir K, RMC Director

Compliance & Health + Safety Management — BSR-aligned high-rise expertise

We ensure your building meets all compliance requirements, with expertise in both standard and high-rise residential blocks. Our service includes: • Coordinating fire, health and safety risk assessments • Keeping your building aligned with current legislation and best practice • Managing documentation and liaising with authorities when required • Delivering full compliance with the Building Safety Regulator (BSR) and the new Building Safety Act • Handling safety case reports, golden thread information, competency monitoring, and resident communication • Identifying, tracking, and mitigating building safety risks with clear, transparent records for accountable persons and residents

Annual compliance

After over 30 years of dealing with Block managing agents, I've finally found a team that are hands on, reliable and excellent communicators.

Shabir K, RMC Director

Major works & section 20 management

For larger repair or improvement projects, we manage every detail under Section 20 procedures, including: * Advising on statutory compliance * Coordinating with surveyors * Issuing notices and collecting contributions * Overseeing contractor payments and progress

Planned maintenance

Bohd Management has been the managing agent for our block of flats for over five years, and their service has been outstanding throughout. Patrick, the Managing Director, is excellent: attentive, knowledgeable, and always willing to go the extra mile to resolve any issue swiftly and sensibly.

Dickie H, Freeholder

Major works & section 20 management

For larger repair or improvement projects, we manage every detail under Section 20 procedures, including: * Advising on statutory compliance * Coordinating with surveyors * Issuing notices and collecting contributions * Overseeing contractor payments and progress

Planned maintenance

Bohd Management has been the managing agent for our block of flats for over five years, and their service has been outstanding throughout. Patrick, the Managing Director, is excellent: attentive, knowledgeable, and always willing to go the extra mile to resolve any issue swiftly and sensibly.

Dickie H, Freeholder

Major works & section 20 management

For larger repair or improvement projects, we manage every detail under Section 20 procedures, including: * Advising on statutory compliance * Coordinating with surveyors * Issuing notices and collecting contributions * Overseeing contractor payments and progress

Planned maintenance

Bohd Management has been the managing agent for our block of flats for over five years, and their service has been outstanding throughout. Patrick, the Managing Director, is excellent: attentive, knowledgeable, and always willing to go the extra mile to resolve any issue swiftly and sensibly.

Dickie H, Freeholder

Right to manage consultancy

Right to Manage lets leaseholders legally take control of their building. BOHD handles the entire process on a no win, no fee basis, making it simple and risk-free. Our service includes: • Confirming eligibility • Managing the full RTM application • Preparing and serving statutory notices • Setting up the RTM company • Covering all application costs upfront How the RTM Process Works • Check eligibility – We confirm your building qualifies. • Set up the RTM company – We prepare all required documents. • Serve formal notices – We issue notices to the freeholder and agent. • Take over management • Control passes to your RTM company after approval

Right to manage support

BOHD made the RTM process simple and transparent. We took control with confidence, and the no win, no fee model removed all financial risk.

Sarah D, Leaseholder

Right to manage consultancy

Right to Manage lets leaseholders legally take control of their building. BOHD handles the entire process on a no win, no fee basis, making it simple and risk-free. Our service includes: • Confirming eligibility • Managing the full RTM application • Preparing and serving statutory notices • Setting up the RTM company • Covering all application costs upfront How the RTM Process Works • Check eligibility – We confirm your building qualifies. • Set up the RTM company – We prepare all required documents. • Serve formal notices – We issue notices to the freeholder and agent. • Take over management • Control passes to your RTM company after approval

Right to manage support

BOHD made the RTM process simple and transparent. We took control with confidence, and the no win, no fee model removed all financial risk.

Sarah D, Leaseholder

Right to manage consultancy

Right to Manage lets leaseholders legally take control of their building. BOHD handles the entire process on a no win, no fee basis, making it simple and risk-free. Our service includes: • Confirming eligibility • Managing the full RTM application • Preparing and serving statutory notices • Setting up the RTM company • Covering all application costs upfront How the RTM Process Works • Check eligibility – We confirm your building qualifies. • Set up the RTM company – We prepare all required documents. • Serve formal notices – We issue notices to the freeholder and agent. • Take over management • Control passes to your RTM company after approval

Right to manage support

BOHD made the RTM process simple and transparent. We took control with confidence, and the no win, no fee model removed all financial risk.

Sarah D, Leaseholder

Our Process

Transparent & trustworthy

A clear path to better property management.

1

Review + Proposal

We assess your current setup, pinpoint inefficiencies, and provide a tailored proposal for smoother, more transparent management.

We assess your current setup, identify issues, and create a tailored management plan.

2

Handover + Mobilisation

We handle all documentation, finances, and communication to ensure a seamless transition with minimal disruption.

We manage all documents, finances, and communication for a smooth handover.

3

Onboarding Residents

We welcome residents, share key contact details, and set up clear communication channels from day one.

We welcome residents, share contact details, and set up clear communication channels.

4

Monthly Management

Your Property Manager conducts regular visits, coordinates maintenance, and resolves issues before they become problems.

Your Property Manager handles visits, maintenance, and resident support each month.

5

Annual Review

We review budgets, maintenance records, and resident feedback to keep your building compliant and continually improving.

We review budgets, maintenance records, and resident feedback to plan improvements.

FAQs

Answering your questions

Answering your questions

Still have more questions? Send us your enquiry below to one of our property management experts

Still have more questions? Send us your enquiry below to one of our property management experts

Get in touch

What is block management?

Block management (also called property management) is the professional management of the shared areas and services in a building or estate — such as hallways, roofs, gardens, lifts, lighting, and insurance.

Who is responsible for managing my building?

Your building is managed on behalf of the freeholder or Residents’ Management Company (RMC). BOHD Management Ltd acts as the appointed managing agent, carrying out day-to-day management and administration.

What is a service charge?

A service charge is your contribution towards the costs of running and maintaining the shared parts of your building — including cleaning, lighting, insurance, maintenance, and management.

How is my service charge calculated?

The service charge is based on an annual budget agreed between the managing agent and the client. Your lease sets out how your share is calculated.

How do I report a repair?

You can report repairs by email or through our online portal. Please include details, photos, and your contact information. We’ll assess the issue and arrange for a contractor to attend.

Who decides which contractors are used?

We use approved, insured contractors who meet our quality and compliance standards.

What are “Section 20” works?

Section 20 of the Landlord & Tenant Act 1985 requires leaseholders to be formally consulted when major works are planned that will cost more than £250 per leaseholder.

Can I make changes to my flat?

Most leases require written consent before making structural changes or alterations that affect plumbing, drainage, or layout. Please contact us before starting any works.

What happens if I fall behind on payments?

If service charges are not paid on time, reminder letters will be sent. Continued non-payment may result in debt recovery action or legal proceedings.

Contact

Get in touch

Ready to switch to a proactive managing agent? Book a call today to experience the BOHD difference.

Office

Office One, 1 Coldbath Square, Farringdon, London, EC1R 5HL

167-169 Great Portland Street,

W1W 5PF

Email

info@bohdmanagement.com

Telephone

0203 838 0203

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